FAQ

Frequently Asked Questions

Below you will find answers to the most frequently asked questions. Please feel free to contact us if you don’t see what you’re looking for.

Subscription Fulfillment:

You will receive a total of 12 issues (once a month)

  • If you subscribed online, you will receive links to your first Online issue along with your confirmation email.
  • If your subscription includes CDs, these will arrive in the mail within 3 weeks from the time the order was placed.

All bonus material can be found in your Online Library.

Account Update:

To check the status of your subscription, please go to My Account.

To check the status of your subscription, please go to My Account.

To check the status of your subscription, please go to My Account.

To change your email, you must contact us directly via phone or using the form below and one of our representatives will make the changes for you.

Monthly issues:

In order to open PDF files, you must have Adobe Acrobat Reader installed on your computer. To download the free version of the program, please go to www.acrobat.com.

In order to open MP3 files, you must have MP3 compatible software applications such as Windows Media PlayerWinAmpiTunes.

If your subscription includes CDs and you did not receive your latest CD issue of Business Briefings, please send us an email and we will resend it.

Enable “Session Cookies”:

In order to access businessbriefings.com, you must allow your browser or firewall to accept session cookies. How to add businessbriefings.com to your list of allowed “Session Cookies” in Internet Explorer:

  1. In Internet Explorer, click Internet Options on the Tools menu.
  2. On the Privacy tab, make sure the slider is not set to Block All Cookies.
  3. Click on Sites button.
  4. Type businessbriefings.com  in the Address of Website and click on Allow. 
  5. Hit OK to close window.
  6. Hit OK once again to close the Internet Options window.
  7. Restart Internet Explorer by closing all browser windows.

How to add businessbriefings.com to your list of allowed “Session Cookies” in Firefox:

  1. In Firefox, click Options in the Tools menu.
  2. On the Privacy tab, select Cookies tab then click on the Exceptions button.
  3. Once a new window opens, type businessbriefings.com in the Address of Website field and hit Allow for Sessions
  4. Click OK to exit the Options window.
  5. Restart Firefox by closing all browser windows.

How to add businessbriefings.com to your list of allowed “Session Cookies” in Zone Alarm/Pro:

  1. In Zone Alarm, select Privacy tab and then select Site List
    1. Highlight businessbriefings.com  and click on Options button.
    2. In the Cookies tab, UNCHECK Block Session Cookies and UNCHECK Block 3rd Party Cookies.
    3. Click OK to close the window.
    • If www.businessbriefings.com  is NOT listed:
      1. Click on Add button, type businessbriefings.com  in the URL field and click OK to close the window.
      2. Highlight www.businessbriefings.com and click on Options button.
      3. In the Cookies tab, UNCHECK Block Session Cookies and UNCHECK Block 3rd Party Cookies.
      4. Click OK to close the window.
  2. Close Zone Alarm window.
  3. Restart your browser by closing all browser windows.

All bonus material can be found in your Online Library.