When AI Investments Pay Off in Marketing

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New research shows that marketers are already realizing gains from AI in three key areas: 1) increasing sales productivity, 2) increasing customer satisfaction, and 3) reducing marketing overhead costs. In the Spring 2024 MIT Sloan Management Review , Duke University researchers Christine Moorman and Colleen Hickey explain when and h.....
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2 thoughts on “When AI Investments Pay Off in Marketing”

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