“A Second Chance to Make the Right Impression”

Making a bad first impression can cause big problems in your personal and professional life. People may mistrust you, dislike you, or not even notice you.

Sometimes the fault is your own: You screwed up and you know it. But, as Heidi Grant Halvorson of the Columbia University Business School explains in "A Second Chance to Make the Right Impression," in the January 2015 Harvard Business Review, bad first impressions most often stem from biases in how people perceive one another.

This happens routinely: Research shows on.....

This content is for BUSINESS BRIEFINGS members only.