Highlights – December 2017

Workplace incivility is taking over our organizations, professional relationships and everyday interactions.  Understanding why this incivility happens and how to address it, starts with awareness.

“When we think about incivility we think about something major, but it doesn’t have to be,” explains Dr. Jia Wang, of Texas A&M University.  “Most of the time, it’s the little things accumulated in your daily life that make a huge impact.”

When incivility happens, and i.....