The Science of Pep Talks
Every manager finds they need, at some point, to give their team a “pep talk.” While almost every experienced manager has ideas of their own about what works, we don’t have to rely solely on our own observations.
As it turns out, there is a science to motivating people in this way. To better understand the various tools that help people get psyched up in the moments before important performances, Daniel McGinn of Harvard Business Review talked extensively with academics and practitioners in business and a variety of other f.....