The Surprising Value of Obvious Insights

As Adam Grant of the Wharton School reminds, the most valuable thing you can deliver to clients or fellow managers is often a clear statement of the obvious, especially when it comes to human behavior.

A few years ago, the “people analytics experts” at Google stunned Grant with one of their recommendations to management.  They had been studying how to onboard new hires most effectively.  After running surveys and experiments, they came back with a list of tips.  Here’s the one that jumped out at him: “Meet your new hires o.....