“Becoming a First-Class Noticer”

Warren Bennis said long ago that the best leaders are "first-class noticers." That means they pay close attention to what is happening around them. They see things that others miss, and understand when to dig deeper so that they can make informed decisions about whether action is appropriate.

In "Becoming a First-Class Noticer," in the July-August 2014 Harvard Business Review, Harvard Business School professor Max H. Bazerman describes six key obstacles to this type of noticing and offers insights into how to overcome them. Ba.....