Highlights – August 2011

American companies spend billions of dollars every year on leadership training for their managers.  But, according to a new study by Thomas Sy, assistant professor of psychology at the University of California-Riverside, they ought to focus on what managers believe about their employees. How leaders view their employees tends to become a self-fulfilling prophecy.  If managers view followers positively — that they are good citizens, industrious, and enthusiastic — they will treat their employees positively.  If they think of their employees negatively — that they are non-conforming, insubordin.....